Employer ordered to pay worker $5000 for failing to provide payslips
October 28, 2024
A prominent basketball coach has won a significant legal case against his former employer, a professional women’s basketball team, after it was discovered that, due to an inadvertent administrative error, his payslips were being sent to the wrong email address throughout his employment. The Federal Court of Australia ordered the organisation to pay a penalty of $5,000 for failing to provide the coach with payslips over an extended period.

Background
The coach was employed as the head coach of the team from March 2021 until January 2023. During this time, he faced ongoing issues with receiving his payslips. From the commencement of his employment until February 2022, he did not receive any payslips. After requesting them, the missing documents were provided. However, the problem persisted and from February 2022 to January 2023, he once again did not receive payslips until he made a formal request through his solicitor in February 2023.
Employer Obligations to Provide Payslips
Under Australia Law, specifically the Fair Work Act 2009 (Cth), employers are required to provide employees with a payslip within one working day of payment. Payslips must contain detailed information, including:
- The employer’s name and Australian Business Number (ABN)
- The employee’s name
- The date of payment
- The pay period covered by the payment
- Gross and net amounts
- Any deductions made, including superannuation contributions
- Details of hours worked if the employee is paid hourly
These obligations ensure transparency and allow employees to verify that they are receiving their correct entitlements. Employers must provide payslips in either electronic form or hard copy and they must be readily accessible to the employee.
When Can the Court Impose a Penalty for a Breach of General Protections?
The Fair Work Act 2009 (Cth) includes provisions known as “general protections” which safeguard employees’ workplace rights to ensure they are not treated adversely for exercising those rights. If an employer breaches these protections, the court can impose penalties to deter such conduct and promote compliance with the law. Penalties may be imposed when:
- The employer has taken adverse action against an employee because they have exercised a workplace right
- The breach is proven, considering factors like the nature and extent of the contravention
- The court deems it appropriate to reinforce the importance of adhering to employment laws and to deter similar breaches by others
Legal Proceedings
Frustrated by the ongoing issues, the coach initiated legal action against the organisation, He alleged that the employer had breached the Fair Work Act 009 (Cth) by failing to provide payslips in the required timeframe. He also pursued other claims, including breach of contract and assertions that the club had taken adverse actions against him for exercising his workplace rights.
During the proceedings, it was revealed that an administrative error led to the payslips being sent to an incorrect email address. Instead of the coach’s correct email, the payslips were inadvertently sent to an almost identical address that was missing a digit.
Court Findings
The Federal Court acknowledged that while the failure to provide payslips was inadvertent, it constituted a serious breach of the coach’s employment rights. The court emphasised the importance of employers adhering to legal requirements concerning employee remuneration and record-keeping.
The court imposed a penalty of $5,000 on the organisation,. This penalty took into account the employer’s early admission of the breach and the corrective measures implemented after discovering the error. The club introduced a new payroll system designed to prevent such mistakes from occurring in the future, ensuring payslips are correctly issued to all employees.
Conclusion
This case highlights the critical importance of employers complying with employment laws, particularly regarding the provision of payslips and accurate record-keeping. Even inadvertent administrative errors can have significant legal consequences. Employers must ensure that their payroll systems are robust and that all employees details are accurate to prevent such issues.
The coach’s victory underscores employees’ rights to receive proper documentation relating to their employment and the legal avenues available if employers fail to meet their obligations. The Federal Court’s decision reinforces the necessity for organisations to maintain diligent administrative practices to protect both their interests and the rights of their employees.
Any worker who feels that their employer might have breached their workplace rights can seek advice from an experience employment lawyer at Websters Lawyers. We can advise you on your rights and where appropriate, assist you with a General Protections Application which will often involve applying to the Court for a financial penalty against the wrong-doer. For a no obligation telephone enquiry call us on 8231 1363.
Heal v Sydney Flames Basketball Pty Ltd (No 2) [2024] FCA 794
https://www.austlii.edu.au/cgi-bin/viewdoc/au/cases/cth/FCA/2024/794.html